Terms of service
OVERVIEW
Welcome to Neelam.pro! The terms “we”, “us” and “our” refer to Neelam.pro. Neelam.pro operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Neelam.pro is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ due to your device display or settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to the images shown.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Neelam.pro reserves the right to accept or decline your order at our discretion. Your order is not accepted until Neelam.pro confirms acceptance and processes your payment.
Please review your order carefully before submitting, as cancellations may not be possible after processing. In case of cancellation or modification, we will notify you via the contact information you provided.
Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.
You represent and warrant that your purchases are for personal or household use only, and not for resale or export.
SECTION 4 - PRICES AND BILLING
All prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed.
Prices do not include taxes, shipping, handling, or import charges unless otherwise stated. You agree to provide accurate payment and billing information and to promptly update your details to complete your transactions.
You represent and warrant that:
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The payment information you provide is true and complete;
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You are authorized to use the payment method;
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Charges incurred by you will be honored; and
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You will pay all applicable charges and taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. Delivery times are estimates only and not guaranteed. Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All trademarks, brands, text, images, graphics, and content on our website are owned by Neelam.pro, its affiliates, or licensors, and protected by copyright and trademark laws.
You may use our Services for personal, non-commercial purposes only. Any reproduction, distribution, or unauthorized use of our content is prohibited without prior written consent.
“Neelam.pro” and its logos, product names, and designs are trademarks of Neelam.pro or its licensors. You must not use such trademarks without written permission.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to third-party tools “as is” and “as available.” We have no responsibility or liability for their use. Your use of such tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites or content. Neelam.pro is not responsible for examining or evaluating third-party materials and shall not be liable for any damages related to them.
Please review third-party policies before engaging in any transactions with them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Neelam.pro is powered by Shopify, which enables us to provide the Services to you. However, any sales or purchases you make are made directly with Neelam.pro, not Shopify. You agree that Shopify is not responsible for any claims or losses related to your transactions with Neelam.pro.
SECTION 10 - PRIVACY POLICY
Your personal information is collected and processed in accordance with our Privacy Policy. Shopify also processes certain data as part of its hosting services.
By using our Services, you acknowledge that you have read and agree to both our and Shopify’s privacy policies.
SECTION 11 - FEEDBACK
By submitting any ideas, reviews, or feedback, you grant Neelam.pro a perpetual, worldwide, royalty-free license to use and publish such feedback for any purpose.
You represent that you own or have the rights to any feedback you provide.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain errors or omissions. We reserve the right to correct or update information or cancel orders if any information is inaccurate, without prior notice.
SECTION 13 - PROHIBITED USES
You agree not to use the Services for any unlawful purpose or in violation of any applicable laws. Misuse, spamming, impersonation, or any malicious activity may result in account termination.
SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at any time without notice if we determine that you have violated these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without any warranties, express or implied, including merchantability or fitness for a particular purpose.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Neelam.pro, its affiliates, or service providers shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Neelam.pro, Shopify, and their affiliates from any claims, damages, or liabilities arising from your breach of these Terms or violation of any laws.
SECTION 18 - SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms and any policies referenced constitute the entire agreement between you and Neelam.pro, superseding any prior agreements.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations without prior written consent. Neelam.pro may assign its rights at any time.
SECTION 21 - GOVERNING LAW
These Terms and any disputes shall be governed by and construed in accordance with the laws of Ballari, Karnataka, India. You and Neelam.pro consent to venue and jurisdiction in the courts of Karnataka.
SECTION 22 - HEADINGS
Headings are included for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
Neelam.pro reserves the right to update or modify these Terms at its discretion. Your continued use of the Services after changes are posted constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
📧 neelamorginfo@gmail.com
📍 1st Cross Road, Gandhi Nagar, Arjun Consultancy, Ballari – 583103, Karnataka, India